Frequently Asked Questions - Are my details safe?

bathroomexpress.co.uk realises how important security is, so we've taken a number of steps that help enhance the safety and confidentiality of transmissions of private information sent to us via the internet.

• Are my payment and address details secure?
• What is a ‘secure session’ and how does it help keep my information safe?
• What actually is SSL?
• What type of browser do I need?
  

Are my payment and address details secure?

When ever bathroomexpress.co.uk asks you to send confidential information over the Internet, we require that a ‘secure session’ using SSL first be established. To check if this is established look in the bottom right of your browser for the yellow closed padlock;

What is a ‘secure session’ and how does it help keep my information safe?

During a secure SSL session, data passed back and forth between your computer and bathroomexpress.co.uk is secured by using public key cryptography. Your computer exchanges key information with bathroomexpress.co.uk to create a private conversation that only your computer and bathroomexpress.co.uk can understand.

What actually is SSL?

Any time you access or supply Card account information in one of our secure online areas, that information is encrypted by a technology called Secure Sockets Layer, often abbreviated as SSL. SSL technology secretly encodes information as it is being sent over the Internet between your computer and bathroomexpress.co.uk, helping to ensure that the information remains confidential.

What type of browser do I need?

SSL will run on over 99% of web browsers used throughout the world today. If you web browser is not compatible with SLL, the chances are its not capable of browsing the most basic of modern web pages and technologies. If you have Windows™ 95 or higher, there should be no problem using SSL.