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Frequently Asked Questions - Using the Site

• How do I move though the site?
• How do I browse your products?
• I keep getting a page that tells me what I am looking for can not be found, why?

How do I move through the web site?

Navigating the Bathroom Express web site is the same as navigating any other web site. There are a few different ways to get where you want to go; You can use the links at the top of the page to move between Home, Search, T&C's (terms and conditions) etc. These links are at the top of every page.

You can also use the navigation menu at the right of each page. If you are looking for a specific item choose the relevant section in the list. You are never more than a few clicks away from any product or page.

Lastly is the Mini Nav at displayed at the top of this segment. Again this is at the top of every page. An annotation is displayed below.

I keep getting a page that tells me the page I am looking for can not be found, why?

There may be a few reason for this. Most likely is that we are updating the web site, this is essential to bringing you the most up to date products and prices. We try to update the website at times when traffic is low, although sometimes we have to update during busy periods. We apologise with any inconvenience this may cause you, and would be more than happy to give you any information or process your order over the telephone. Simply give us a call on 0845 130 2000 Monday to Friday 8:30am to 5:00pm, or email us on sales@weuk.co.uk and a member of our sales team will get back to you as soon as it is possible.

If the problem persists, or if it is outside office hours, please email our web master at it@weuk.co.uk who should be able to solve the problem for you.